Return & Refund Policy of sambalpurireadymade.com (Angel Group)
At Sambalpuri Readymade, we are committed to providing our customers with the highest level of satisfaction. Please take a moment to review our refund policy, which outlines our terms and conditions for order cancellations and returns.
1. Order Cancellation Before Shipping:
Customers may cancel their order at any time before it has been shipped. In such cases, a full refund will be issued, including any applicable delivery charges.
2. Order Cancellation After Shipping:
Once an order has been shipped, customers may cancel it; however, please note that delivery charges will not be refunded. For products that were shipped with free delivery, a specific amount of the purchase will be deducted from the refund to cover the incurred delivery costs.
3. 7-Day Replacement or Return Policy:
Our 7-day replacement or return policy applies only to select products. To determine if your product qualifies for this policy, please contact us at (angelgroups@yahoo.com).
4. Return Process:
To initiate a return for eligible products, customers must contact our customer service team within 7 days of receiving their order. All returned items must be in unused condition, in their original packaging, and accompanied by proof of purchase.
5. Refund Processing:
Upon receipt and inspection of the returned item, we will notify you via email regarding the approval or rejection of your refund.
Refunds to credit or debit cards may take 5-10 business days.
UPI refunds may take 2-7 business days.
Please note that transaction fees and GST charged at the time of payment capture are non-refundable.
6. Customer Support:
For any inquiries regarding this refund policy or your order, please reach out to our customer service team at [angelgroups@yahoo.com]. We are here to assist you.
Thank you for choosing Sambalpuri Readymade. Your understanding and support are greatly appreciated.